Frequently Asked Questions
Everything you need to know about your premium medical apparel.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
How do I ensure I choose the correct size?
We provide a comprehensive size guide on every product page. We recommend taking your measurements and comparing them to our chart for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for unworn and unwashed scrubs with original tags attached. Exchanges are free, while returns for refund may incur a small restocking fee.
Are your scrubs antimicrobial and moisture-wicking?
Yes, THE SCRUB MEDZ utilizes advanced fabric technology that is both moisture-wicking and treated with antimicrobial properties to keep you fresh during long shifts.
Do you offer group discounts for medical offices or clinics?
Absolutely! We provide special pricing for bulk orders of 15 sets or more. Please contact our support team to receive a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.